Privacy Policy
Project Ohm Pty Ltd is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website [insert website URL] and related services.
1. What personal information we collect
We may collect the following types of personal information:
- Name, email address, phone number and contact details
- Account login details (if applicable)
- Payment details (processed securely via third-party providers)
- Information you provide through forms, surveys, or enquiries
- Website usage data, including IP address, browser type, and cookies
2. How we collect personal information
We may collect information directly from you when you:
- Visit our website
- Create an account or subscribe to our services
- Make a purchase or payment
- Contact us by email, phone, or online forms
We may also collect information automatically through cookies, analytics tools, and third-party integrations.
3. Why we collect and use personal information
We collect and use personal information to:
- Provide and improve our services
- Process transactions and deliver products or services
- Respond to enquiries and customer support requests
- Send marketing communications (if you have opted in)
- Analyse website usage and improve user experience
- Comply with legal obligations
4. Disclosure of personal information
We may disclose your personal information to:
- Service providers and partners who help operate our website and deliver services
- Payment processors, IT providers, and analytics platforms
- Regulators, law enforcement, or government bodies if required by law
We do not sell or rent personal information to third parties.
5. Overseas disclosure
Some of our service providers may be located overseas (e.g., cloud hosting or payment providers). Where your information is shared overseas, we take reasonable steps to ensure it is protected in line with the APPs.
6. Security of your personal information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no data transmission over the internet can be guaranteed as fully secure.
7. Accessing and correcting your information
You may request access to, or correction of, the personal information we hold about you by contacting us (see Section 10). We will respond within a reasonable timeframe as required under the Privacy Act.
8. Cookies and website tracking
Our website uses cookies and similar technologies to:
- Remember user preferences
- Analyse traffic and website performance
- Deliver targeted advertising (where applicable)
You can disable cookies in your browser settings, though this may affect site functionality.
9. Direct marketing
We may send you marketing communications if you have consented. You may opt out at any time by following the unsubscribe link or contacting us directly.
10. Contact us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us at:
Project Ohm Pty Ltd
Email: contact@projectohm.com
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “last updated” date.